Support & Care

Server support from ForLinux expert technicians who care about your dedicated server hosting & your online business.

ForLinux Customer portal

Customer Portal

Our customer portal is a Secure Sockets Layer (SSL) protected helpdesk system.
From here you will be able to:                                 

  • View the latest messages posted by the ForLinux Technical Support Team.
  • View your Service Contract Details.
  • View your Current Support Tickets along with their current status.
  • Create new tickets & view historical data 24/7.


 

Certified technicians

Expert People

Certified technicians – All of our technicians are certified by the Linux Professional Institute and have been enhanced Criminal Records Bureau checked.
Accredited organisation – As an accredited ISO 9001 & ISO 27001 company, our team works to international standards ensuring problems are escalated quickly for comprehensive problem diagnosis and rapid resolution.
Real people – No machines. UK based technicians who are committed to providing the very best support for you.
Expert technicians – with over 100 years of combined experience, the ForLinux team are your team, working for the success of your business.

Server performance reports

Server Performance

Server Performance reports allow ForLinux to gain an understanding of your dedicated server's activity and facilitate accurate capacity planning. The monthly report details your dedicated server's performance and availability, to highlight trends and potential issues. Every minute, we collect information on CPU utilisation, available and free memory, disk activity and swap activity to produce a report providing a comprehensive insight into your dedicated server's activity.

 

 

Get In Touch...

December, 2012