Managed Business
We take full responsibility for managing your dedicated servers. Working within an ISO 9001 / 27001 environment, we provide:
- Support: Linux Certified technical support team available on-demand
- Network: Maintaining 100Mbs through-put with 100% availability
- Hardware: Monitoring performance and reliability
- Security: Firewall Management, SSL, SSH
- Back Ups: 10GB compressed managed back up space for daily snap shot (non archive)
- Patching: 24-hour critical security patching with monthly system patching guarantee
- Monitoring: Pulse - Ports and Utilisation
- Reporting: Monthly service reports detailing server performance and availability
- Portal: Customer Helpdesk Portal
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Software: Installation, configuration and support of
- Web Servers: Apache
- Database Servers: MySQL
- Email Servers: Exim,
- Network: FTP, DNS, NTP
- File Systems
- cPanel
For more complex solutions Enterprise Server Management is recommended.
Managed Enterprise
Enterprise Server Management extends the scope of the support to include additional software and monitoring, allowing you to delegate complete responsibility for your Internet application infrastructure to a professional, procedure driven, focussed team of experts.
- Support: Linux Certified technical support team available on-demand
- Network: Maintaining 100Mbs through-put with 100% availability
- Hardware: Monitoring performance and reliability
- Security: Firewall Management, SSL, SSH, Penetration Testing
- Back Ups: 10GB compressed managed back up space for daily snap shot (non archive)
- Patching: 24hour critical security patching with monthly system patching guarantee
- Monitoring: PULSE: Ports, Utilisation, Logging, Speed, Efficiency
- Reporting: Monthly service reports detailing server performance and availability
- Portal: Customer Helpdesk Portal
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Software: Installation, configuration and support of
- Web Servers: Apache, Lighttpd, NgineX
- Database Servers: MySQL, PostgreSQL
- Email Servers: Exim, SendMail, Qmail, Postfix
- Network: FTP, DNS, NTP
- Users: Accounts, permissions, groups
- File Systems
- Applications: Memcache
How much is it really costing your business to find solutions for server and application issues?
Each year businesses waste huge amounts of money and time trying to resolve technical issues that are either beyond the scope of their in-house teams or beyond the abilities of their current ‘Windows trained’ hosting providers. ForLinux support Linux only, so we know how to identify, resolve and prevent further technical issues that affect your server or open source applications quickly and effectively.
